Privacy Policy

1. Introduction

This Privacy Policy explains how Software Compiler PTE. LTD. (UEN: 202543048G, "we", "us", or "our") collects, processes, and protects personal data through internationaldrivers.com.

We are committed to safeguarding your information.

2. Types of Data We Collect

We collect the following personal data categories:

• Identity Data: Name, email, phone, and mailing address
• Payment Data: Processed securely via our third-party gateways (e.g., Airwallex, Stripe) — we do not store your card information
• Device & Usage Data: IP address, browser type, operating system, pages visited, session behavior
• License Data: Uploaded images of your local driver's license for translation only

3. Lawful Basis for Processing

We process your data based on:

• Contractual Necessity: To fulfill and support your order
• Consent: For marketing or promotional communications
• Legitimate Interests: Website improvement, fraud prevention, service optimization
• Legal Obligation: For KYC/AML, record-keeping, and tax compliance

4. How We Use Your Information

We use your data for:

• Order Fulfillment: Creating and delivering your translated documents
• Customer Support: Responding to inquiries and updates
• Service Improvement: Website optimization and analytics
• Marketing (Opt-in only): Newsletters, offers, and user education

5. Sharing of Information

We may share your data with:

• Payment Processors (e.g. Airwallex, Stripe)
• Fulfillment Partners (e.g. FedEx, printers, couriers)
• Legal Authorities, if required under applicable law
• CRM/Email Tools under DPA and SCCs where required

All third-party providers are vetted for compliance and data protection.

6. Data Retention

• We retain order-related data for 5 years, in compliance with KYC/AML and tax regulations.
• Marketing consent data is retained until you opt out.
• Encrypted backups are retained securely in accordance with global data standards.

7. Your Rights

You have the right to:

• Access: Request a copy of your data
• Rectify: Correct errors or outdated info
• Erase: Delete your data (subject to legal exceptions)
• Restrict: Limit how we use your data
• Port: Transfer your data to another provider
• Object: Say no to direct marketing
• No Profiling: Refuse automated decision-making

To exercise any of the above, email us at hello@internationaldrivers.com

8. Information Security

We apply industry-standard protections including:

• Data encryption at rest and in transit
• Access control and secure server environments
• Limited data access by trained personnel only

No digital system is 100% secure, but we are committed to continually improving our safeguards.

9. International Data Transfers

As a global company, your data may be transferred outside your home country, including to Singapore, the EU, the U.S., or Brazil. We apply appropriate legal mechanisms.

10. Cookies & Tracking Technologies

10.1 What Are Cookies

Cookies are small text files placed on your device when you visit our website. They help us operate the site, understand how it is used, and improve your experience. We may also use similar technologies such as pixels, web beacons, and local storage (collectively referred to as "cookies").

10.2 Types of Cookies We Use

We use the following categories of cookies:

a) Strictly Necessary Cookies

These cookies are essential for the website to function properly and cannot be disabled. They enable core features such as security, session management, and order processing.

b) Analytics & Performance Cookies

These cookies help us understand how visitors interact with our website (e.g., pages visited, time spent, error events). This data is aggregated and used solely to improve website performance and usability.

c) Functional Cookies

These cookies allow the website to remember your preferences (such as language or region) to provide a more personalized experience.

d) Marketing Cookies (Opt-In Only)

These cookies may be used to deliver relevant content or measure the effectiveness of marketing campaigns. They are deployed only where required by law and only after you provide consent.

10.3 Legal Basis for Cookie Use

• Strictly Necessary Cookies: Processed based on legitimate interest, as they are required for the operation of the website
• All Other Cookies: Processed based on your consent, where required under applicable data protection laws (including GDPR and UK GDPR)

10.4 Cookie Consent & Management

When you first visit our website, you will be presented with a Cookie Banner allowing you to:

• Accept all cookies
• Reject non-essential cookies
• Customize your cookie preferences

You may change or withdraw your consent at any time through:

• Our Cookie Banner (where available)
• Your browser settings

Disabling certain cookies may affect website functionality.

10.5 Third-Party Cookies

Some cookies may be placed by trusted third-party service providers, such as:

• Analytics providers
• Payment and fraud-prevention tools
• Website infrastructure services

These third parties process data in accordance with their own privacy policies and applicable data protection laws.

10.6 Do Not Track Signals

At this time, our website does not respond to "Do Not Track" (DNT) signals due to the lack of a uniform industry standard.

10.7 Updates to This Cookie Policy

We may update this Cookie Policy from time to time to reflect legal, technical, or operational changes. Any updates will be posted on this page and become effective upon publication.

11. California Privacy Rights (CCPA)

California residents may request:

• Information about what we collect and share
• Access or deletion of personal data
• To opt out of the sale of data (we do not sell data)

To submit a request, contact hello@internationaldrivers.com

13. Policy Updates

We may revise this Privacy Policy from time to time. The latest version will always be posted at internationaldrivers.com/privacy with the updated date.

14. Contact Us

For privacy-related questions or data requests:

hello@internationaldrivers.com

Software Compiler Pte Ltd
68 CIRCULAR ROAD, #02-01, SINGAPORE
Singapore 049422