Terms of Service

These Terms of Service govern your use of internationaldrivers.com. By using our site or purchasing our translation services, you agree to follow these terms. Our translation is not a government-issued IDP, and you must hold a valid local driver's license to use it. Please review the full terms before using our services.

1. Scope of Agreement

This agreement applies to all users of the website internationaldrivers.com, operated by Software Compiler Pte Ltd (UEN:202543048G), a company incorporated in Singapore.

By accessing or using our website and services, you agree to be bound by these Terms of Service.

2. Eligibility and Legal Use

2.1 You must be at least 16 years old and hold a valid national/domestic driver's license to submit an application.

2.2 Our service provides a multilingual translation of an existing driver's license. It is not a government-issued International Driving Permit (IDP) and has no standalone legal authority to grant driving privileges.

2.3 You agree to abide by all applicable local and international traffic laws, including the UN Conventions on Road Traffic (1923, 1943, 1949, 1968), where relevant.

3. Permitted Use of Services

3.1 You may use our website only for lawful purposes. You agree not to:

  • Violate any laws or third-party rights.
  • Use our content for unsolicited marketing.
  • Harass, impersonate, or defraud others.
  • Transmit malware, viruses, or interfere with the website's security.

3.2 Any unauthorized use may result in account suspension, legal action, or both.

4. Country Restrictions

4.1 Our services are not available to residents or users in:

  • South Korea
  • North Korea
  • Japan
  • Taiwan
  • Mainland China

4.2 Applications from these jurisdictions will be automatically declined, unless explicitly permitted in writing.

5. Intellectual Property

5.1 All site content (text, graphics, code, etc.) is the property of Software Compiler Pte Ltd and protected under copyright, trademark, and international IP laws.

5.2 You may not reproduce, republish, or reuse any content without prior written consent.

6. Disclaimers & Limitation of Liability

6.1 Our services are provided "as-is" and "as available". We do not guarantee uninterrupted or error-free service.

6.2 To the maximum extent allowed by law, we disclaim all warranties and are not liable for:

  • Indirect or consequential damages;
  • Any loss arising from reliance on our translations;
  • Technical delays or errors.

6.3 Your sole remedy for dissatisfaction is to stop using our services.

7. User Conduct & Legal Responsibility

7.1 Our translation does not constitute legal advice. Users are encouraged to consult qualified legal counsel regarding driving laws in the destination country.

7.2 Continued use of our services following changes to these terms constitutes your acceptance of the revised terms. We recommend reviewing them regularly.

10. Dispute Resolution & Chargebacks

10.1 Contact First Requirement

If you believe there is an error, issue, or discrepancy with your order or our services, you agree to contact us first at hello@internationaldrivers.com so we can attempt to resolve the matter promptly and amicably.

10.2 Resolution Process

Upon receiving a dispute or complaint, we will review the matter and respond within a reasonable timeframe. Where appropriate, we may offer clarification, correction, replacement, or a refund in accordance with our Refund Policy.

10.3 Payment Disputes and Chargebacks

Initiating a payment dispute or chargeback with your card issuer without first contacting us may delay resolution and does not guarantee a different outcome. We encourage customers to work with us directly to resolve issues efficiently.

10.4 Good-Faith Cooperation

You agree to provide accurate information and cooperate in good faith during any dispute review process, including supplying supporting documentation if reasonably requested.

10.5 Governing Law

All disputes arising from or related to our services shall be governed by the laws of Singapore and resolved in accordance with Section 8 (Governing Law & Jurisdiction) of these Terms.

9. Contact

For questions or concerns about these Terms of Service, contact us:

hello@internationaldrivers.com

Software Compiler Pte Ltd
68 CIRCULAR ROAD, #02-01, SINGAPORE
Singapore 049422